Frequently asked Questions
Find quick answers to the questions we hear most:
The NALC Health Benefit Plan is a union-sponsored health insurance program that offers trusted, comprehensive coverage for Postal Service employees, retirees, and their eligible family members. It provides nationwide and worldwide protection, access to the Cigna PPO network, prescription coverage, and a wide range of wellness programs.
Active postal employees, retirees, and their eligible dependents can enroll. Family members such as a spouse and children can be covered under your plan.
Members can choose between the High Option Plan or the Consumer Driven Health Plan (CDHP). Both plans provide nationwide PPO access, preventive care at no cost, and pharmacy benefits, with different levels of premiums and cost-sharing to fit your needs.
Yes. Your coverage travels with you. Whether you’re across the country or overseas, emergency and urgent care are covered, and you can file claims for reimbursement if you receive care outside the PPO network.
Yes. If you are retired and enrolled in Medicare Parts A and B, the NALC plan coordinates benefits with Medicare. This can lower your costs for hospital, doctor, and prescription services.
Call the Member Services number on your ID card or visit the Contact Us page. Representatives are available during business hours to help with claims, benefits, or enrollment questions. Contact us at 888-636-6252.