About Us

Mission and History

Our Mission

NALC Health Benefit Plan is:

The Plan's mission is to provide our members accessibility to quality medical care while maintaining a comprehensive benefit package. We pride ourselves in offering excellent benefits with affordable premiums.

Our History

1950: NALC started its own independent health benefits plan with two employees housed in a single room. Membership totaled 4,116.

Mid '50s: Membership grew to 30,000. The independent health plan employed 26 employees and occupied three rooms located in the NALC Headquarters building in Washington, D.C.

Early '60s: Became part of the Federal Employees Health Benefit Program. Enrollment quadrupled to 101,503. The Plan used every available office space at the headquarters building. The auditorium became the file room.

1972: The NALC HBP continued to grow in the Federal program. The entire Plan moved to Reston, Virginia, by the end of the year. The staff comprised 229 employees and membership totaled 141,177.

1980s: The computer age hit the Plan. All analysts were equipped with computer terminals and claims were processed through a computerized system.

1990: Again the NALC HBP was "bustin' at the seams" with 520 employees and a membership of 220,000. The Reston building was inadequate, so the Plan moved to Ashburn, Virginia, on June 8, 1990.

2010: This year marks our 60th Anniversary! We have endured, prospered and we continue to grow.

2014: The NALC HBP added two new options in 2014! We now offer the NALC Consumer Driven Health Plan (CDHP) and NALC Health Benefit Plan Value Option.

2016: The NALC HBP achieved a three year accreditation on June 22, 2016 from the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).  Our Plan was the first Plan of the Federal Employees Health Benefits (FEHB) Plans to go through the process and achieve accreditation.  Our accreditation is proof of our commitment and dedication to excellence as Your Plan.

2019: The NALC HBP achieved re-accreditation from the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).  The three year re-accreditation term is effective from June 23, 2019 – June 22, 2022.  The Plan is fully compliant with all of AAAHC’s standards.  This achievement speaks to the Plan’s continued dedication to fulfill our missions, goals and objectives to ensure the provision of high quality of health care services and benefits.

2022: The NALC HBP received reaccreditation for the second time by the Accreditation Association for Ambulatory Health Care (AAAHC). We received notice of a fully compliant survey on May 13, 2022. The Plan has truly come into its own by demonstrating survey readiness every day of the accreditation term which now extends to June 22, 2025.

2023: The NALC Health Benefit Plan and Aetna® teamed up to offer NALC Health Benefit Plan High Option annuitants enhanced medical and prescription drug coverage all in one plan. It’s called the NALC High Option Plan — Aetna Medicare Advantage. A Medicare Advantage plan with Medicare Part D prescription drug coverage, designed exclusively for NALC Health Benefit Plan High Option annuitants. 

2024: NALC Health Benefit Plan is conditionally approved as a carrier in the upcoming Postal Service Health Benefits Program (PSHB)! The new PSHB High Option and CDHP Plans will begin servicing Active and Retired postal members on January 1, 2025.