Information for Providers

News, clinical information, NALC benefit information and other resources will now be available on our Provider Information page.

2025 PSHB brochure | 2025 FEHB brochure | 2024 brochure | 2023 brochure 

Customer Service Incoming Fax Cover Sheet

Surgical Procedure Prior Authorization Form

Durable Medical Equipment (DME) Prior Authorization Form

Provider Payment Platform

NALC Health Benefit Plan Achieves Re-accreditation 

Risk Management Program Overview

Optum Provider Satisfaction Survey Results

Contact the Plan

Cigna OAP Network providers

Notice of the NALC Health Benefit Plan’s Privacy Practices

Member Rights and Responsibilities

Member Survey Results

HEDIS®