Status

**This tool will give you access to High Option members only**

NALC Health Benefit Plan offers these links for informational purposes only and is not endorsing any product. After clicking on the links, you will be taken to websites hosted by Change Healthcare and may be asked for contact information for Change Healthcare’s sales representatives.

The NALC Health Benefit Plan knows that you may have eligibility and/or benefit verification or claim status inquiries that need to be answered before or after our core operating hours of 8:00 AM to 3:30 PM Eastern Standard Time.

To help you better care for our enrollees, the NALC Health Benefit Plan has teamed up with Change Healthcare to provide 24/7 access to enrollment and benefit verification using their Eligibility and Patient Access solution. For real-time, 24/7 claim status, Change Healthcare offers the Medical EDI Network for Providers solution.

If your office does not already have access to the solutions offered by Change Healthcare, you can learn more by following the links below.

For more information about how to access the enrollment and benefit verification, using Change Healthcare’s Eligibility and Patient Access solution, please navigate to: https://www.changehealthcare.com/solutions/eligibility-patient-access.

For more information about how to obtain real-time claim status, look into Change Healthcare’s Medical EDI Network for Providers solution by clicking this link: https://www.changehealthcare.com/resources/detail/medical-edi-network-benefits-providers.