Explore the latest updates, health tips, and messages from the Director — all designed to support you in guiding our members.
Your NALC Health Benefit Plan does more than help cover your care, it rewards you for taking care of yourself. Through the Plan’s Wellness Rewards Program, eligible PSHB members can earn money for completing healthy activities throughout the year. Here’s exactly what’s available in 2026, how much each activity pays, and how to get started. […]
Living with a chronic condition — whether it’s diabetes, hypertension, heart disease, or something more complex — changes how you approach your day. As a postal employee, that challenge sits on top of a physically demanding job, unpredictable schedules, and limited time for medical appointments. It’s a lot to carry. What many NALC HBP members […]
HBR Guide to Cigna, Optum, and SilverScript Resources The NALC Health Benefit Plan High Option delivers world-class benefits through a network of trusted partners. Built on long-standing relationships with Cigna and Optum, and enhanced by our 2024 partnership with SilverScript, we provide comprehensive medical, behavioral, and pharmacy coverage to postal employees and retirees across the […]
Keep Your Branch Records Current
If your branch has any updates — leadership, contact information, or other details — please let us know.
Simply download, complete, and mail the form below. Thank you for helping us stay connected.
A place to find the key resources you need to guide members, stay informed, and build your expertise.
Be Ready for Open Season 2026
Open Season will run November 10 – December 8, 2025
As an HBR, this is one of your busiest times of the year—your role is key in helping members make informed choices about their PSHB coverage. Stay prepared with the latest updates, deadlines, and materials so you can confidently guide carriers through their enrollment options.
Learn at Your Own Pace
Expand your knowledge with flexible online training created specifically for Health Benefit Representatives. Whether you’re just starting out or looking to deepen your expertise, these courses cover the essentials of the NALC Health Benefit Plan, tips for guiding members, and best practices for your role.
With 24/7 access, you can learn when it works best for you — building skills that help you feel more confident, prepared, and supported every step of the way.
Support Every New Beginning
Welcoming new members is an important part of building trust and confidence. Orientation resources provide everything needed to explain what comes next — from receiving ID cards and member kits to accessing the portal, finding providers, and understanding plan benefits.
These tools make it easy to guide new employees through their first steps so they feel supported, informed, and ready to use their NALC Health Benefit Plan with confidence.
If you have questions or need support, we’re only a call away. Your dedication makes a difference, and we’re here to back you up every step of the way.
Call us at 888-636-6252
