Explore the latest updates, health tips, and messages from the Director — all designed to support you in guiding our members.
November 2–5, 2025 | Disney Coronado Springs Resort, Orlando, FL Learn. Connect. Grow as an HBR. Join us in Orlando for the 37th National Health Benefit Seminar — a dedicated space for Health Benefit Representatives to connect, learn, and strengthen the support we provide to every member. You are at the heart of the NALC […]
Stephanie Stewart Director Health Benefits Continuing from my July article, I would like to explore more of the commonly asked questions received at the NALC Health Benefit Plan (the Plan). Knowing that everyone has unique needs and circumstances, we’ve tried to compile a variety of commonly asked questions. Although some of the subjects are more […]
Stephanie Stewart Director Health Benefits At the NALC Health Benefit Plan (the Plan), we strive to keep our membership informed about key issues that might affect their health care, and to listen to member feedback to improve our communication. From written correspondence mailed to the Plan, to comments submitted through the member portal, and to […]
Keep Your Branch Records Current
If your branch has any updates — leadership, contact information, or other details — please let us know.
Simply download, complete, and mail the form below. Thank you for helping us stay connected.
A place to find the key resources you need to guide members, stay informed, and build your expertise.
Be Ready for Open Season 2026
Open Season will run November 10 – December 8, 2025
As an HBR, this is one of your busiest times of the year—your role is key in helping members make informed choices about their PSHB coverage. Stay prepared with the latest updates, deadlines, and materials so you can confidently guide carriers through their enrollment options.
Learn at Your Own Pace
Expand your knowledge with flexible online training created specifically for Health Benefit Representatives. Whether you’re just starting out or looking to deepen your expertise, these courses cover the essentials of the NALC Health Benefit Plan, tips for guiding members, and best practices for your role.
With 24/7 access, you can learn when it works best for you — building skills that help you feel more confident, prepared, and supported every step of the way.
Support Every New Beginning
Welcoming new members is an important part of building trust and confidence. Orientation resources provide everything needed to explain what comes next — from receiving ID cards and member kits to accessing the portal, finding providers, and understanding plan benefits.
These tools make it easy to guide new employees through their first steps so they feel supported, informed, and ready to use their NALC Health Benefit Plan with confidence.
If you have questions or need support, we’re only a call away. Your dedication makes a difference, and we’re here to back you up every step of the way.
Call us at 888-636-6252
