NALC HBP Knowledge Center
Explore the latest news, plan updates, webinars, and resources from the NALC Health Benefit Plan.
Latest Insights
You have a Musculoskeletal Program at your fingertips. Have you used it?
Back pain that won’t quit. A knee that aches on stairs. Joint stiffness that makes the simplest things harder than they should be. If any of that sounds familiar, you’ve probably wondered what to do next. See a specialist? Book physical therapy? Wait and see? Before you make any of those calls, there’s something worth […]
What Is Oshi Health and How Does It Work for NALC HBP Members?
About 70 million Americans live with a digestive condition, yet the average wait time to see a gastroenterologist is more than three months. That is a long time to manage pain, disrupted routines, and unanswered questions on your own. Are your symptoms something to worry about? Could your diet be making things worse? Is there […]
Total Wellness: Exploring NALC HBP's Comprehensive Wellness Programs
Your NALC Health Benefit Plan covers more than sick care. It’s built around a full suite of wellness programs designed to help you stay healthy, manage ongoing conditions, and get support before a small concern becomes a bigger one. Many members aren’t using everything available to them, and the programs to enhance your well-being already […]
Childhood Vaccines and your NALC HBP Coverage: What your family needs to know
Your NALC Health Benefit Plan includes coverage for childhood vaccines as recommended by the CDC, at no cost when you use in-network providers. No copay, no deductible. It is one of the most straightforward benefits in your plan, and one of the most valuable for families with young children. This article covers what your plan […]
Your Statin Is Doing More Than You Think. Don't Stop Now.
If you’ve had a heart attack, stroke, stent, or heart surgery, your statin is one of the most proven tools you have for preventing the next one. Not because of how it makes you feel, but because of what it’s quietly doing inside your arteries every day — stabilizing plaque, reducing inflammation, and lowering the […]
How Much Money Can You Earn Through the NALC Wellness Rewards Program This Year?
Your NALC Health Benefit Plan does more than help cover your care, it rewards you for taking care of yourself. Through the Plan’s Wellness Rewards Program, eligible PSHB members can earn money for completing healthy activities throughout the year. Here’s exactly what’s available in 2026, how much each activity pays, and how to get started. […]
HBR Guide: Navigating NALC Health Benefit Plan Partners
HBR Guide to Cigna, Optum, and SilverScript Resources The NALC Health Benefit Plan High Option delivers world-class benefits through a network of trusted partners. Built on long-standing relationships with Cigna and Optum, and enhanced by our 2024 partnership with SilverScript, we provide comprehensive medical, behavioral, and pharmacy coverage to postal employees and retirees across the […]
NALC HBP Achieves AAAHC Re-accreditation Through 2028
The NALC Health Benefit Plan (NALC HBP) has been awarded re-accreditation by the Accreditation Association for Ambulatory Health Care (AAAHC), with certification effective from June 22, 2025, through June 22, 2028. This recognition reaffirms the plan’s unwavering dedication to providing high-quality healthcare services that meet rigorous national standards. What this re-accreditation means for NALC HBP […]
You have a Musculoskeletal Program at your fingertips. Have you used it?
Back pain that won’t quit. A knee that aches on stairs. Joint stiffness that makes the simplest things harder than they should be. If any of that sounds familiar, you’ve probably wondered what to do next. See a specialist? Book physical therapy? Wait and see? Before you make any of those calls, there’s something worth […]
What Is Oshi Health and How Does It Work for NALC HBP Members?
About 70 million Americans live with a digestive condition, yet the average wait time to see a gastroenterologist is more than three months. That is a long time to manage pain, disrupted routines, and unanswered questions on your own. Are your symptoms something to worry about? Could your diet be making things worse? Is there […]
Total Wellness: Exploring NALC HBP's Comprehensive Wellness Programs
Your NALC Health Benefit Plan covers more than sick care. It’s built around a full suite of wellness programs designed to help you stay healthy, manage ongoing conditions, and get support before a small concern becomes a bigger one. Many members aren’t using everything available to them, and the programs to enhance your well-being already […]
Childhood Vaccines and your NALC HBP Coverage: What your family needs to know
Your NALC Health Benefit Plan includes coverage for childhood vaccines as recommended by the CDC, at no cost when you use in-network providers. No copay, no deductible. It is one of the most straightforward benefits in your plan, and one of the most valuable for families with young children. This article covers what your plan […]
Your Statin Is Doing More Than You Think. Don't Stop Now.
If you’ve had a heart attack, stroke, stent, or heart surgery, your statin is one of the most proven tools you have for preventing the next one. Not because of how it makes you feel, but because of what it’s quietly doing inside your arteries every day — stabilizing plaque, reducing inflammation, and lowering the […]
How Much Money Can You Earn Through the NALC Wellness Rewards Program This Year?
Your NALC Health Benefit Plan does more than help cover your care, it rewards you for taking care of yourself. Through the Plan’s Wellness Rewards Program, eligible PSHB members can earn money for completing healthy activities throughout the year. Here’s exactly what’s available in 2026, how much each activity pays, and how to get started. […]
Infertility Benefits
The Plan covers the diagnosing and treatment of infertility as well as treatment needed to conceive, including covered artificial insemination procedures. Infertility may also be established through an evaluation based on medical history and diagnostic testing. Artificial means of conception includes any means of attempting pregnancy that does not involve coitus. The Plan considers artificial […]
More frequently asked questions
Stephanie Stewart Director Health Benefits Continuing from my July article, I would like to explore more of the commonly asked questions received at the NALC Health Benefit Plan (the Plan). Knowing that everyone has unique needs and circumstances, we’ve tried to compile a variety of commonly asked questions. Although some of the subjects are more […]
Answering your questions
Stephanie Stewart Director Health Benefits At the NALC Health Benefit Plan (the Plan), we strive to keep our membership informed about key issues that might affect their health care, and to listen to member feedback to improve our communication. From written correspondence mailed to the Plan, to comments submitted through the member portal, and to […]
Programs to enhance your well-being
Stephanie Stewart Director Health Benefits As we move toward the halfway mark of 2025, I want to take some time to talk about programs offered by the NALC Health Benefit Plan that may enhance well-being and promote a healthy lifestyle. While many of our programs are frequently spoken about at Health Benefit Plan events, branch […]
Postal Service Health Benefits Transition
Stephanie Stewart Director Health Benefits Over the last year, officers and staff of the National Association of Letter Carriers and the Health Benefit Plan have continually written and spoken about the Postal Service Health Benefits (PSHB) transition. From branch meetings and articles to presentations at the national convention, we have tried to prepare our NALC […]
January 2025: Shared partnerships
Stephanie Stewart Director Health Benefits Happy New Year. I would like to open this article by sending a warm welcome to all of our new and returning members. We are thrilled you have chosen us for your Postal Service Health Benefits. If you have not had a chance, I encourage you to visit our website […]
Feel your best on and off clock with Hinge Health
Joint pain slowing you down? Hinge Health offers virtual PT to keep you moving comfortably and pain‑free
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Real Appeal: Support Every Part of Your Well Being
Real Appeal helps you balance fitness, nutrition, and mindfulness with coaching and resources — at no additional cost.
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Get 24/7 Virtual Care with NALCHBP Telehealth
Skip the waiting room & see a doctor in minutes! Get 24/7 care for flu, allergies, and more. Sign up for NALCHBP Telehealth today
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Get pain relief where you need it most
Hinge Health gives you free, personalized relief for back, neck, knee, and body pain through NALC Health Plan
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Take control of your menopause symptoms
Hinge Health helps you manage unexpected menopause symptoms at no cost through the NALC Health Plan.
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Pelvic Floor exercise therapy on your time
Receive virtual care from pelvic floor physical therapists, a no-cost benefit provided by the NALC Health Benefit Plan.
Download PDFWebinars & Events
Connect with experts, ask questions, and unlock the full value of the NALC Health Plan through interactive webinars and partner events.
Find Your Coverage Path
NALC Health Benefit Plan offers Federal employee health care options, Postal employee coverage, and resources for Providers and Health Benefits Representatives.
Choose your path to find what you need:
Stay Connected with NALC HBP
Download 2026 Plan Brochure
Log in to Member Portal
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Frequently asked Questions
Find clear and straightforward answers regarding your coverage, retirement options, and choosing the best health plan with NALC HBP.
It’s the hub for NALC HBP resources, including brochures, enrollment guides, updates, webinars, and wellness information.
It’s updated throughout the year with new plan news, webinars, and seasonal health reminders.
Depending on if memebrs are in the High Option or the CDHP Plan, they can join programs such as Maven for maternity and family support, Hello Heart for blood pressure management, Hinge Health for joint and muscle therapy, Real Appeal for weight management, and many more. For additional information please review our official Plan brochure.
You can enroll during the annual Open Season. This is the only time of year when you can change or select your PSHB coverage, unless you experience a qualifying life event such as marriage, birth, or retirement.
You can still see any licensed provider, but you’ll usually pay more out of pocket when you go out of network. Using in-network PPO providers gives you the lowest cost.