HBR Resource Hub
Every day, HBRs make a difference by helping Letter Carriers and their families understand and use their health benefits. This hub was created to simplify your role, giving you quick access to the materials, updates, and resources you need.
HBR Plan Information
Clear, accurate plan information is at the core of your work. Here you’ll find resources to help you explain benefits and guide members through their choices.
Open Season
During Open Season, members turn to you with questions, and it’s vital to have clear, reliable information. This section provides updates, key dates, and links to federal resources so you can guide with confidence.
Review deadlines and benefit changes for 2026.
Download materials to share with your branch.
Access official resources for additional details.
For more information regarding Open Season, visit the official OPM Open Season page.
Forms & Documents
Having the right form at the right time makes your job smoother and ensures members get the support they need.
HBR Reports
The HBR Report, published monthly or bi-monthly, includes a letter from the Director, health tips, and plan updates. It’s one of the most valuable tools to stay informed and prepared.
News & Updates
You have a Musculoskeletal Program at your fingertips. Have you used it?
Back pain that won’t quit. A knee that aches on stairs. Joint stiffness that makes the simplest things harder than they should be. If any of that sounds familiar, you’ve probably wondered what to do next. See a specialist? Book physical therapy? Wait and see? Before you make any of those calls, there’s something worth […]
What Is Oshi Health and How Does It Work for NALC HBP Members?
About 70 million Americans live with a digestive condition, yet the average wait time to see a gastroenterologist is more than three months. That is a long time to manage pain, disrupted routines, and unanswered questions on your own. Are your symptoms something to worry about? Could your diet be making things worse? Is there […]
Total Wellness: Exploring NALC HBP's Comprehensive Wellness Programs
Your NALC Health Benefit Plan covers more than sick care. It’s built around a full suite of wellness programs designed to help you stay healthy, manage ongoing conditions, and get support before a small concern becomes a bigger one. Many members aren’t using everything available to them, and the programs to enhance your well-being already […]
Medicare Information
Provide clear guidance to members about how their benefits coordinate with Medicare under PSHB.
Meet Our Partners
These partners extend the value of NALC HBP, offering members additional programs and services.
Support
You’re never on your own.
Your role is vital, and we’re here to back you up with answers and support whenever you need it.
Call us at 888-636-6252 for guidance or assistance.